Chick-fil-A Restaurant in Franklin, Tennessee (2016 Columbia Ave, Franklin, TN 37064, United States): Menu, ratings, customer reviews

🍗 Chick-fil-A at 2016 Columbia Ave, Franklin, TN: A Local Favorite with Big Flavor!
📍 Address: 2016 Columbia Ave, Franklin, TN 37064, United States
⭐ Rating: 4.7/5.0 (1324 reviews)

🐔 Welcome to Franklin’s Flavorful Gem

If you’re strolling through Franklin, Tennessee, and catch the irresistible aroma of freshly baked buns and seasoned chicken, you’re probably near Chick-fil-A at 2016 Columbia Ave. More than just a fast-food spot, this local Chick-fil-A has become a cherished part of the community, offering friendly smiles, fast service, and mouthwatering meals that keep locals and travelers alike coming back.

Known for its signature Original Chicken Sandwich, the restaurant prides itself on consistency, hospitality, and a clean environment that welcomes everyone—from families enjoying weekend brunch to busy professionals grabbing a quick bite.

📝 Menu Highlights: Something for Every Craving

Whether you’re a traditionalist or a health-conscious eater, Chick-fil-A Franklin has something for you. Their menu covers all the bases, from indulgent treats to lighter options:

🥪 Best Sellers:

• Original Chicken Sandwich – The iconic, hand-breaded boneless chicken breast served on a buttered bun with pickles. Simple. Legendary.

• Waffle Fries – Crisp on the outside, fluffy inside, and the perfect companion to any entrée.

• Spicy Deluxe Sandwich – Adds a fiery twist to the classic, paired with cheese, lettuce, and tomato.

• Grilled Nuggets – Protein-packed and perfect for those seeking a leaner option without sacrificing flavor.

• Fresh Salads – Cobb, Spicy Southwest, and Market salads provide refreshing, hearty choices.

• Frosted Lemonade – A tangy-sweet frozen drink that’s both nostalgic and delicious.

🌅 Breakfast Favorites (served daily):

• Chick-fil-A Chicken Biscuit

• Egg White Grill

• Hash Brown Scramble Bowl

• Freshly brewed hot and iced coffee options

Breakfast starts at 6:30 AM, perfect for commuters or early risers looking to fuel up.

⏰ Operating Hours – Plan Your Visit

Here’s a quick breakdown of their hours:

Note: As with all Chick-fil-A locations, they are closed on Sundays to honor a tradition of rest and faith.

🚗 Dine In, Take Out, or Drive-Thru? Your Choice!

This Franklin location is built around your convenience. Whether you’re dining solo, grabbing lunch for your team, or picking up dinner for the family, you have multiple options:

• Drive-thru: Efficient and quick for those on the move.

• Dine-in: Spotless seating, well-lit interiors, and a warm, welcoming staff.

• Mobile Ordering: Save time using the Chick-fil-A app—schedule your pick-up or get curbside delivery.

• Third-Party Delivery: Available on most popular platforms.

💬 What Customers Are Saying (Real Reviews ⭐)

🔹 “This Chick-fil-A location is ALWAYS clean, and the staff genuinely seem to enjoy their job. My food is hot and fresh every single time.” – Rachel B., Local Guide

🔹 “The grilled nuggets here taste better than anywhere else. I don’t know if it’s the seasoning or the staff, but I love it here!” – Jordan M.

🔹 “Came in with three kids under five. The staff helped me carry my tray and even refilled my drink at the table. Above and beyond service!” – Lisa H.

With a 4.7-star average from over 1300 reviews, it's clear this location goes beyond expectations.

🎉 Special Offers and Loyalty Rewards

Joining the Chick-fil-A One® rewards program allows you to earn points on every purchase and unlock rewards as you go. And this Franklin location frequently rolls out seasonal promotions—from Peppermint Chip Milkshakes in winter to Peach Milkshakes in summer.

Don’t forget to keep an eye out for local family nights and community events hosted here!

🗺️ Location + Directions

📍 Address:
2016 Columbia Ave, Franklin, TN 37064, United States

Nestled conveniently off Columbia Avenue, it’s easily accessible whether you’re coming from downtown Franklin, nearby Brentwood, or just passing through on I-65.

🧭 Pro Tip: Use the Chick-fil-A app for directions and estimated wait times.

📚 FAQs About Chick-fil-A Franklin

Q: Is there a kids’ menu?
Yes! The Kid’s Meal includes grilled or classic nuggets, a side (like fruit or mac & cheese), and a kid’s drink.

Q: Does this location cater?
Absolutely. Whether it’s a business lunch or a birthday party, Chick-fil-A Franklin offers full-service catering with trays of nuggets, sandwiches, and more.

Q: Do they accommodate dietary restrictions?
They offer gluten-free buns, grilled items, and nutritional details for every dish. The staff is helpful with special requests.

Q: Can I host an event here?
This location occasionally offers event space for local schools, church groups, or sports teams. Contact management for availability.

💡 Why It’s a Community Favorite

Beyond the food, what truly sets Chick-fil-A Franklin apart is its commitment to community connection. The team knows regulars by name, participates in local charity efforts, and consistently delivers a “my pleasure” experience that’s genuine and heartfelt.

It’s not just a place to eat—it’s a place to feel at home.

🔍 Final Thoughts: A Must-Visit in Franklin 🍴

From fast service and a top-rated menu to thoughtful customer care and immaculate interiors, Chick-fil-A at 2016 Columbia Ave continues to earn its reputation as one of Franklin, Tennessee’s favorite dining spots.

If you haven't already, stop by today and discover what makes this Chick-fil-A experience special.

🌐 Visit the Chick-fil-A Restaurant Finder to explore more spots and ongoing offers near you.

🗺️ Click below to navigate directly:
Google Maps: Chick-fil-A, Franklin, TN

📲 Order ahead, skip the line, and earn rewards while you’re at it. Because at Chick-fil-A Franklin, every visit is a little brighter, and a lot more delicious.