Chick-fil-A Info
Menu & Location Guide
Share your experience and help maintain Chick-fil-A's exceptional service standards
Chick-fil-A Guide is an independent resource and not affiliated with Chick-fil-A, Inc. We provide contact information and guidance to help you reach the official Chick-fil-A customer service channels. For direct assistance, always use the official Chick-fil-A contact methods.
For the fastest response and official resolution, use these verified Chick-fil-A contact methods:
Website: chick-fil-a.com/contact
Response Time: 2-3 business days
Best for: Detailed feedback, attached documents
Main Customer Service: 1-866-232-2433
Hours: Mon-Fri 8:00 AM - 11:00 PM EST
Best for: Urgent issues, immediate assistance
Address: Chick-fil-A, Inc.
5200 Buffington Road, Atlanta, GA 30349
Phone: (404) 765-8000
Best for: Formal complaints, corporate matters
Include details like restaurant location, date, time, and names of team members. Specific information helps Chick-fil-A address your concerns accurately.
Include your receipt number, order details, and transaction information. This helps Chick-fil-A verify your visit and process feedback efficiently.
Clear, respectful communication is more effective. State facts objectively and suggest constructive solutions when possible.
Use online form for detailed feedback, phone for urgent issues, and restaurant contact for location-specific concerns.
Have questions about our website or suggestions for improvement? We'd love to hear from you.
Note: This form is for feedback about Chick-fil-A Guide website only. For Chick-fil-A restaurant feedback, please use the official contact methods above.
Online forms typically receive responses within 2-3 business days. Phone support provides immediate assistance during business hours. For urgent matters, calling is recommended.
Include restaurant location, date and time of visit, receipt number (if available), specific details about your experience, and contact information for follow-up.
Chick-fil-A typically offers refunds or replacement meals for valid complaints. Contact customer service with your receipt information to discuss resolution options.
For food safety issues, contact Chick-fil-A immediately by phone and also report to your local health department. Provide detailed information about the concern.
The Chick-fil-A customer survey (cfaexperience.com) allows you to provide feedback about your recent visit and receive a free menu item. You'll need a validation code from your receipt.
Use our location finder to find the phone number of specific Chick-fil-A locations. This is best for location-specific issues.
For the fastest resolution to Chick-fil-A-related concerns, contact their official customer service directly.