Quick Answer

Chick-fil-A in Knoxville, Tennessee is located at 7600 Kingston Pike #1320, Knoxville, TN 37919, United States. Call them at +1 865-690-5447. Today's hours are 10 AM - 8 PM. This location is rated 4.4/5 based on 1,084 reviews. This restaurant is currently open.

Call This Location

Get directions, place orders, or ask about today's specials

+1 865-690-5447
Advertisement

Offers & Coupons

Hot Deal

Free Chicken Sandwich

Download the Chick-fil-A app and get a free original chicken sandwich with your first mobile order.

App Only
App Reward

Earn Free Food with Points

Join Chick-fil-A One and earn points on every purchase. Redeem for free meals, sides, and drinks.

CFA One Rewards
Value Meal

Family Meal Bundle

Feed the whole family with a bundled meal deal. Includes entrees, sides, and drinks at a value price.

From $20
New

Breakfast Combo Deal

Start your morning with a chicken biscuit combo. Available Monday-Saturday until 10:30 AM.

Before 10:30 AM
Advertisement
Featured Review

🍔 Chick-fil-A at Kingston Pike, Knoxville: Where Quality Meets Community
📍 Address: 7600 Kingston Pike #1320, Knoxville, TN 37919, United States
Rating: 4.4/5.0 (1,084 Reviews)


🏙️ Chick-fil-A in Knoxville — Nestled Inside the City's Pulse

Tucked inside West Town Mall, a vibrant Knoxville shopping destination, Chick-fil-A at 7600 Kingston Pike #1320 offers more than just a quick bite—it’s a reliable pause in your day, a comfort stop between errands, and a friendly face behind the counter. In a space often surrounded by noise and busyness, this location serves up something that’s rare in fast food: genuine care.

With a solid 4.4-star rating backed by over a thousand reviews, this Chick-fil-A doesn’t just hold its ground—it shines amid competition, offering a blend of consistency, warmth, and that signature “my pleasure” that regulars know and love.


🍗 Menu Highlights — From Classics to Cult Favorites

Whether it’s your first visit or your fiftieth, Chick-fil-A’s Kingston Pike location knows how to hit the mark.

🔥 Customer Favorites:

  • Original Chicken Sandwich: A timeless bite—tender chicken, toasted bun, and those signature pickles.

  • Waffle Fries: Golden-brown, crunchy, and highly addictive.

  • Spicy Deluxe Sandwich: Zesty heat, layered with cheese, lettuce, and tomato.

  • Grilled Nuggets: A protein-packed, guilt-free option that doesn’t skimp on flavor.

  • Fresh Salads: Options like the Cobb, Market, or Spicy Southwest bring balance to your order.

  • Frosted Lemonade: Equal parts dessert and refreshment, this creamy lemonade fusion is a summer must-have.

☀️ Morning Favorites (Daily from 10:00 AM):

Though it opens slightly later than traditional breakfast hours, you'll still find:

  • Chick-n-Minis

  • Hash Brown Scramble Bowl

  • Bacon, Egg & Cheese Muffin

  • Fresh-brewed hot and iced coffee

Note: This location begins service at 10:00 AM, making it an ideal spot for brunchers or late risers.


🕒 Hours & Timing: Know Before You Go

Here’s when you can swing by for your fix:

Day Hours
Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday Closed

📍 Situated inside West Town Mall, this Chick-fil-A keeps mall-goers fueled and satisfied during prime shopping hours.


🧑‍🍳 Service That Goes Beyond the Counter

Customers routinely highlight not just the food, but the service—prompt, polite, and personalized.

Whether you're navigating through lunch rush hour or stopping in for a peaceful late lunch, the team here keeps things moving while maintaining a calm, friendly tone. You’ll see team members bringing meals to the table, assisting families with little ones, and even remembering regular orders.


💬 Local Reactions: What the Community Says

“Always greeted with a smile. Staff here are patient, even when it's packed during mall hours. Clean dining area and fresh food every single time.”Tina J.

“It’s rare to find mall food that feels like a full experience. This Chick-fil-A has the energy of a sit-down restaurant. Service? On point. Chicken? Perfect.”Derek S.

“I stop here after work almost weekly. It’s fast, friendly, and consistent. What more can you ask for?”Monique P.

These are just a few of the hundreds of reviews painting a picture of what makes this location thrive—consistency, cleanliness, and a crew that cares.


🚗 Dining Options: For Shoppers, Locals, and On-the-Go Guests

Being inside a mall doesn’t mean you’re limited. Here’s what’s available:

  • Indoor Dining: Plenty of seating and a relaxed vibe.

  • Takeout: Quick, easy, and reliable—grab your food and go.

  • Mobile Ordering: Use the Chick-fil-A app to skip the line and get rewarded.

  • Third-Party Delivery: Powered by apps like DoorDash and Uber Eats, Chick-fil-A Kingston Pike comes to you.

While there’s no drive-thru due to the mall setting, the speed of service more than makes up for it.


🎁 Special Deals, Offers & Loyalty Rewards

Let’s talk perks.

🛍️ Loyalty Benefits with Chick-fil-A One®
Earn points with every purchase and redeem them for free food. Whether you're stacking up for a free sandwich or unlocking early access to new items, the app is a must.

🎉 Mall Exclusive Offers
Keep an eye on in-store signage and local digital boards for mall-specific coupons and combo deals. Occasionally, customers at this location receive bonus offers via the app that you won’t find at freestanding stores.

📦 Group Trays & Catering
Need to feed a small team or host a casual party? This Chick-fil-A handles catering orders with ease. Nugget trays, sandwich platters, and cookie boxes are just a few crowd-pleasers available on short notice.


❓ Quick FAQs for First-Time Visitors

Q: Is this Chick-fil-A wheelchair accessible?
Yes, both the mall entrance and interior seating are ADA-compliant.

Q: Is this location family-friendly?
Absolutely. Kids’ meals, high chairs, and friendly service make it a great choice for parents.

Q: Can I customize orders here?
Definitely. Staff are trained to accommodate special requests—gluten-free buns, no pickles, extra sauce—just ask.

Q: Does it get busy?
During lunch hours and weekends, expect a steady stream of customers. However, thanks to efficient staff, wait times remain short.


🗺️ Location & Navigation

📍 7600 Kingston Pike #1320, Knoxville, TN 37919, United States

Located inside West Town Mall—just off I-40—it’s an easy detour whether you’re local or visiting. Ample parking outside the mall, clean restrooms, and nearby retail options make it a perfect pit stop for hungry shoppers or tired travelers.


🏁 Final Word: Why You Should Try Chick-fil-A Kingston Pike

Chick-fil-A at 7600 Kingston Pike isn’t your standard fast food joint. It’s a feel-good spot tucked into the heart of Knoxville shopping, where hospitality isn’t just a corporate slogan—it’s the norm. With high-quality food, a hardworking team, and one of the best-kept dining environments in the area, it’s no wonder locals keep coming back.

👉 Ready to discover why Chick-fil-A is a household name?
Visit the Chick-fil-A Restaurant Finder for current deals and more nearby locations.

📍 Navigate directly: Google Maps – Chick-fil-A Kingston Pike

Because great meals don’t just feed your stomach—they feed your mood too. 🍟💛

Share:
Advertisement

Location Details

Address 7600 Kingston Pike #1320, Knoxville, TN 37919, United States, Knoxville, Tennessee
Rating 4.4 out of 5 (1084 reviews)

Business Hours

Monday 10 AM - 8 PM
Tuesday 10 AM - 8 PM
Wednesday 10 AM - 8 PM
Thursday 10 AM - 8 PM
Friday (Today) 10 AM - 8 PM
Saturday 10 AM - 9 PM
Sunday 10 AM - 9 PM
Advertisement

Customer Reviews

4.4
Based on 1084 reviews

No detailed reviews available yet. Rating is based on 1084 Google reviews.

Advertisement