Chick-fil-A at 6910 Fayetteville Rd, Durham, NC: What Locals Think, Menu Favorites & Family Offers Inside Southpoint Mall
Tucked inside The Streets at Southpoint, Chick-fil-A at 6910 Fayetteville Rd Ste 246, Durham, NC 27713 is more than just a pit stop for shoppers — it’s a casual go-to for families, solo diners, and commuters who know what they want: crispy chicken, quick service, and a clean dining space.
While it holds a slightly modest 3.8-star rating from 175 reviews, this Durham location remains a reliable favorite thanks to its prime location and brand consistency. And if you’ve got a craving for that Original Chicken Sandwich or just want to relax over a Frosted Lemonade between errands, this mall-based Chick-fil-A delivers — quite literally too, if you’re opting for takeout or delivery.
In this guide, we’ll dig into what makes this specific Chick-fil-A tick, what people are saying, what to order, and how to make the most of your visit — whether you’re a regular or it’s your first time walking up to the counter.
📍 Where You’ll Find It
Address:
Chick-fil-A, 6910 Fayetteville Rd Ste 246, Durham, NC 27713, United States
📍 View on Google Maps
Positioned inside Southpoint Mall, this Chick-fil-A is located in the food court — which makes it an ideal stop when shopping, catching a movie, or grabbing a fast meal before heading back to the office or campus. It’s not a standalone location, so there's no drive-thru, but the indoor setup offers comfort, convenience, and fast service.
🍗 Menu Highlights: What to Order First
Chick-fil-A has built its legacy on quality and simplicity. The menu here stays true to the brand’s best, with a few items that locals in Durham swear by.
🔥 Customer Favorites:
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Original Chicken Sandwich: Lightly breaded, pressure-cooked, and served with just the right amount of crunch. Pair it with their signature Chick-fil-A Sauce and you’re good to go.
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Waffle Fries: Perfectly golden and crispy — a no-brainer side that’s often the main attraction.
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Spicy Deluxe Sandwich: For those who like to turn up the heat, this version adds zest and depth with spicy breading, cheese, and veggies.
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Grilled Nuggets: High in protein and low on carbs — ideal for clean eaters and gym-goers.
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Market & Cobb Salads: Packed with fresh toppings and hearty enough to make a full meal.
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Frosted Lemonade: Somewhere between a dessert and a drink — tangy, creamy, and refreshing all at once.
🌞 Breakfast Note: Because of mall hours, this Chick-fil-A opens at 11:00 AM, so if you’re hunting for breakfast items, this might not be your spot. But lunch and dinner? Covered.
⏰ Operating Hours
Mall-based hours make this Chick-fil-A slightly different than traditional standalone locations:
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Monday to Friday: 11:00 AM – 7:00 PM
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Saturday and Sunday: 11:00 AM – 9:00 PM
Whether you're fueling up before shopping or grabbing a meal before a movie, you’ve got a solid midday to evening window to visit.
💬 What Customers Are Saying
Let’s face it — every restaurant gets mixed feedback, and with a 3.8-star average, Chick-fil-A Southpoint has had its share of both glowing and constructive reviews.
Here’s a sampling of real voices:
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“The food is exactly what you expect — hot, fresh, and quick. Seating can be tight during peak hours, but it’s a mall food court, after all.” — Janelle T.
⭐⭐⭐
“They were a little understaffed the last time I visited, but the team still handled things well. The sandwich was on point!” — Marco B.
⭐⭐⭐⭐⭐
“My son has food allergies, and they were super careful. The staff made us feel comfortable and double-checked everything. That’s a big deal for us.” — Vanessa M.
⭐⭐⭐⭐
“A solid lunch stop during shopping. Don’t expect a quiet sit-down vibe, but you’ll get your food fast and it’ll be right.” — Greg H.
👨👩👧👦 Family Dining Made Simple
Even inside a mall, Chick-fil-A still delivers on its family-friendly promise. Here's what makes this a popular spot for parents and kids:
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Kid’s Meals with healthy options like fruit cups and milk.
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Friendly, helpful staff who are trained to assist with large orders or special needs.
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Quick service — because no one wants to wait in line with hungry kids.
Planning a group mall trip or outing with the soccer team? Chick-fil-A’s group meal options make feeding 4–5 people simple and affordable. Ask about Family Meals or use the app to customize large orders ahead of time.
🎁 Rewards, Deals & Offers You Should Know
Make your visit even better by signing up for Chick-fil-A One® — the restaurant’s mobile app and loyalty program. Here’s why it’s worth it:
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Earn points on every purchase
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Redeem free food — sandwiches, drinks, treats, and more
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Get surprise rewards and app-only offers
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Track orders and save favorites
For families, frequent visitors, or even mall employees, the app can lead to real savings and perks.
🛍️ Ordering Options Available
Being a mall location means no drive-thru, but you still have flexibility when it comes to how you get your meal:
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In-Person Counter Service: Fast, polite, and efficient.
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Mobile Ordering via App: Place your order while walking the mall and pick it up when ready.
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Delivery Options: Available through apps like DoorDash and Uber Eats for local delivery.
It’s worth noting that the team here is known for being accurate and quick, especially with mobile orders — a nice bonus during a busy day.
➡️ Explore More Chick-fil-A Locations
Craving Chick-fil-A on a day this location is closed or outside mall hours? No problem — find nearby drive-thru or standalone Chick-fil-A restaurants easily using this link:
🔗 Find Chick-fil-A Near You
✅ Final Word: Is Chick-fil-A Southpoint Worth the Stop?
If you're already at The Streets at Southpoint, this Chick-fil-A is a convenient and reliable option when hunger hits. While it may not offer the same spacious seating or drive-thru lanes as larger locations, the food quality, speed, and friendly service remain true to what fans expect.
With a balance of healthy options, hearty classics, and family-friendly service, Chick-fil-A at 6910 Fayetteville Rd Ste 246, Durham holds its own as a dependable lunch or dinner stop inside one of Durham’s most visited malls.
So the next time you’re shopping at Southpoint, skip the food court decision fatigue — Chick-fil-A’s got your cravings covered.
