Chick-fil-A Restaurant in Richmond Virginia – Exceptional Menu Real Reviews Customer Ratings and Exclusive Offers at 12586 Broad St Rd
🍗 More Than a Meal — Experiencing True Southern Hospitality in Richmond

If there’s one thing I’ve learned from years of food blogging, it’s this — great food is more than just what’s on your plate. It’s the people, the pace, the atmosphere, and the small, thoughtful details that make a restaurant special. And at the Chick-fil-A Restaurant in Richmond Virginia, those details shine as brightly as the red logo outside the door.
Located at 12586 Broad Street Road, this Richmond gem stands at the crossroads of southern comfort and modern convenience. It’s fast food, yes — but not the kind you rush through. It’s the kind you look forward to, the kind that makes a rainy afternoon or a long workday just a little bit better.
🌤️ First Impressions — Hospitality That Feels Genuine
The first thing you’ll notice when you step into the Chick-fil-A Restaurant in Richmond Virginia is the atmosphere — clean, calm, and genuinely welcoming. Even during a lunch rush, the staff greets you with smiles that feel real. Every “my pleasure” carries warmth. Every tray is handed off with care.
The interior is bright and airy, with sunlight spilling across tables and booths. Families settle in with laughter and fries, while students with laptops nurse lemonades over homework. The smell of fried perfection wafts through the air, and you realize this isn’t just another pit stop — it’s a pause in your day that feels good.
🍔 Top Menu Favorites at Chick-fil-A Restaurant in Richmond Virginia






When it comes to standout dishes, the Chick-fil-A Restaurant in Richmond Virginia delivers a lineup that’s both classic and crave-worthy.
⭐ Original Chicken Sandwich — The signature item that started it all. A warm, buttery bun hugs a perfectly crisp chicken filet that’s tender enough to melt in your mouth. Simple, satisfying, and always consistent.
⭐ Spicy Deluxe Sandwich — For those who like a little fire, this sandwich brings bold flavor with creamy pepper jack cheese, crisp lettuce, and tomato. It’s heat done right — balanced, never overpowering.
⭐ Chicken Nuggets — Bite-sized perfection that tastes homemade. Each piece is golden, juicy, and made for dipping. (Pro tip: try them with Polynesian Sauce — it’s a fan favorite for a reason.)
⭐ Cobb Salad — A refreshing twist that proves Chick-fil-A knows how to do more than sandwiches. Loaded with grilled nuggets, eggs, bacon, and cheese, it’s hearty yet light enough for lunch on the go.
⭐ Frosted Coffee — The perfect blend of dessert and caffeine. Creamy, cold, and irresistibly smooth — your ideal afternoon pick-me-up after a busy Richmond day.
From breakfast biscuits to late-evening milkshakes, every dish at the Chick-fil-A Restaurant in Richmond Virginia feels crafted with care. Whether you’re a first-timer or a regular, these menu favorites never miss.
Even the sides stand out. The Waffle Potato Fries are golden perfection — crisp edges, soft centers — and the Mac & Cheese has that baked top layer that tastes like home. Breakfast lovers, don’t sleep on their Chicken Biscuit — flaky, buttery, and filling enough to fuel your morning commute.
At the Chick-fil-A Restaurant in Richmond Virginia, the food always feels intentional. It’s fast, but never rushed; indulgent, but never heavy.
🚗 Drive-Thru Excellence — Fast, Friendly, and Flawless
If there’s a drive-thru that deserves applause, it’s this one. The Chick-fil-A Restaurant in Richmond Virginia runs its drive-thru like a precision dance — smooth, organized, and incredibly polite.
Even when the line wraps around the building (which it often does), the staff takes orders efficiently with handheld tablets. You’ll have your food in minutes — hot, accurate, and ready to enjoy. It’s the kind of experience that turns first-timers into loyal customers.
It’s not just speed; it’s care. Whether they’re double-checking sauces, sealing your drink lids, or handing your order with a cheerful “thank you,” you can tell the Richmond team takes pride in every interaction.
🌆 Location & Local Vibe — Comfort in the Heart of Broad Street
The Chick-fil-A Restaurant in Richmond Virginia sits in a lively corridor that perfectly balances convenience and charm. Broad Street Road is one of those places where you can grab lunch, run errands, and still make it to the park by sunset.
Within minutes, you’ll find retail shops, coffee spots, and local businesses that give this area its character. After your meal, you can stroll through Short Pump Town Center for a bit of shopping or enjoy a drive along the leafy lanes nearby.
What makes this location special is how it captures Richmond’s community spirit — friendly, efficient, and refreshingly personal. You’re not just another order number; you’re part of a rhythm that feels local.
⭐ Real Reviews & Ratings — The Locals Have Spoken
The Chick-fil-A Restaurant in Richmond Virginia boasts an impressive average rating — hovering around 4.8 stars — and it’s easy to see why. Here’s what real customers are saying:
“Best service hands-down. They remember me every morning and always get my coffee just right.” — Ashley M.
“Cleanest restaurant in the area. Even the bathrooms sparkle!” — Derrick L.
“The drive-thru is lightning fast. My food’s always hot, and they never forget sauces.” — Janelle T.
“Every time I visit, it feels like a little dose of kindness.” — Robert K.
The reviews echo one theme — consistency. The Chick-fil-A Restaurant in Richmond Virginia doesn’t just serve food; it serves reliability, and that’s a recipe customers never get tired of.
💰 Exclusive Offers & App Rewards — Eat Smart, Earn More
Here’s a tip that regulars swear by: download the Chick-fil-A app before you visit. The Chick-fil-A Restaurant in Richmond Virginia frequently rewards loyal guests with special offers — from free desserts to bonus point days and limited-time treats.
Mobile ordering is smooth and convenient. You can skip the line with curbside pickup, track your order in real time, and rack up points toward free sandwiches, nuggets, or drinks.
Currently trending? The Honey Pepper Pimento Chicken Sandwich — a sweet-savory combo that’s winning over Richmond foodies.
For families, there are also bundle deals that make dinner nights easy — think group nugget trays and fresh salads, ready for any get-together.
🌟 Why This Richmond Location Stands Out
There’s something special about this Chick-fil-A branch. The Chick-fil-A Restaurant in Richmond Virginia manages to combine everything customers love — speed, service, and sincerity — without losing its soul.
✨Here’s what sets it apart:
🤝Genuine Southern Hospitality
Every greeting feels heartfelt.
🧼Cleanliness
From tables to windows, every surface gleams.
🎯Accuracy
Orders are right every single time.
🍔Quality
Hot food, fresh buns, crisp lettuce — perfection never missed.
🏫Community Connection
Frequent sponsor of local events and school programs.
Even the layout feels inviting — spacious tables, warm lighting, and a mix of families, professionals, and students. It’s the kind of place where strangers share smiles and kids wave at staff through the counter window.
💬 Local Tips for the Best Visit
If you’re heading to the Chick-fil-A Restaurant in Richmond Virginia, here are a few insider tips:
- Early Birds Win: Breakfast hours are calm and cozy — less crowd, more flavor.
- Avoid the Noon Rush: Lines peak between 12–1:30 p.m., but move fast.
- Try the Seasonal Shake: Each month brings a limited flavor that’s always worth it.
- Use the App for Curbside: Especially handy on rainy Richmond afternoons.
- Ask About Catering: Perfect for office lunches or family celebrations.
💭 Final Thoughts — Chicken, Comfort, and Care
As I left 12586 Broad Street Road, the golden arches of the Chick-fil-A sign faded behind me, but the experience stayed. There’s something quietly comforting about knowing that a restaurant like this exists — one that still believes in doing things right every single time.
The Chick-fil-A Restaurant in Richmond Virginia is proof that fast food doesn’t have to feel fast. It can feel thoughtful. It can feel local. It can feel like home.
From the crispy chicken sandwiches to the kind smiles at the counter, every visit is a small reminder that good food and good people are still out there — right here in Richmond.
❤️ Like, Share & Comment
Have you visited the Chick-fil-A Restaurant in Richmond Virginia yet?
Share your favorite menu item or drive-thru story below! And if this post made you crave a chicken sandwich, tap that ❤️, share it with your foodie friends, and plan your next trip to Broad Street today! 🍗✨
Overview
Chick-fil-A Restaurant Richmond, Virginia Full Menu, Offers, Reviews and Dining Hours 2025, Richmond, Virginia: Breakfast, nuggets, mobile app rewards.
Hours
| Monday | Monday-6-AM-10-PM |
| Tuesday | Monday-6-AM-10-PM |
| Wednesday | Tuesday-6-AM-10-PM |
| Thursday | Wednesday-6-AM-10-PM |
| Friday | Thursday-6-AM-10-PM |
| Saturday | Friday-6-AM-10-PM |
| Sunday | Saturday-6-AM-10-PM |